Custom usability solutions

Web usability is a child of disciplines like human factors, ergonomics, and human-computer interaction. It asks the question: How can this web site be changed to better fit the needs of a person?

Web sites are complex environments, and a critical element for their effectiveness is a high level of usability. Do you know how users accomplish what they set out to do?

What you get

I can help your web team identify and overcome obstacles for users by assisting with the planning and implementation of custom usability solutions. These solutions may include combinations of:

• user-interviews
• user-surveys
• focus groups
• user testing
• card sorting
• task analysis
• and whatever else it takes to make sure your users have a positive, successful experience on your site

I can also help by training your people to use some of these usability tools themselves.

Costs

Costs will vary on a case-by-case basis. The results of these solutions are highly valuable and the cost is usually very affordable. Where web projects are concerned, NOT doing at least a little user-research is always a bad idea. You'll never know if your site is getting the job done unless you find out from real live people.

Contact me with the details of your project, and I will get back to you with some ideas for how to integrate user research/testing into your project and how much it might cost.

Questions? Ask.

Call or send an email to find out more. I welcome your questions.